A Heartfelt Thank You to Our Monumental Administrative Team: A Letter from Michael Collins

In the fast-paced world of recovery programs, it is essential to recognize the unsung heroes who work tirelessly behind the scenes. Today, we extend our heartfelt appreciation to our administrative team, whose unwavering dedication and exceptional contributions have been instrumental in providing outstanding services to our program members. Michael Collins, MS, LPCC, LICDC, our esteemed State Clinical Director, recently penned a letter expressing his gratitude, highlighting the invaluable role our administrative team plays in our organization’s success.

Dear Administrative Staff,

I hope this email finds you all in good health and high spirits. I wanted to take a moment to express my sincere appreciation for the incredible work that each and every one of you does as part of our administrative team here in Ohio. Your dedication, professionalism, and firm commitment to excellence have not gone unnoticed.

Behind the scenes, you all play a vital role in ensuring the smooth operation of our organization. Your exceptional organizational skills, attention to detail, and ability to multitask efficiently are truly commendable. Whether it’s managing schedules, coordinating appointments, handling paperwork, or providing essential administrative support, you consistently demonstrate a high level of competence and professionalism.

Your positive attitude and willingness to go above and beyond your designated responsibilities are truly remarkable. You handle challenging situations with grace and remain calm under pressure, providing reassurance to both staff and visitors alike. Your friendly and approachable demeanor creates a welcoming atmosphere that reflects our organization’s values.

I want to express my sincere gratitude to each and every one of you for your exceptional work and commitment. Please know that your contributions are highly valued and appreciated. It is a pleasure and an honor to work alongside such a dedicated and talented group of individuals.
If there is anything I can do to support you or if you have any ideas or suggestions to improve our administrative processes, please do not hesitate to reach out. Together, we will continue to achieve great things.

Thank you again for your outstanding efforts. Keep up the fantastic work!
With heartfelt appreciation,

 Michael Collins, MS, LPCC, LICDC


Our administrative team possesses exceptional organizational skills, acute attention to detail, and the ability to efficiently multitask. From managing schedules to coordinating appointments and handling crucial paperwork, their competence and professionalism shine through. Their efforts provide a solid foundation for our organization.

Thank you for all that you do to help our teams!

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